Terms and Conditions

Welcome to our website. Please read this area of our website carefully as it contains important information. When you use or buy services or products from our website you are agreeing to these terms and conditions.

WHO WE ARE

This website is owned and operated by Facebar London LTD (‘Facebar’ or ‘us’ or ‘we’). Registered office: 1 Stockwell Terrace, London SW9 0QD Registered number: 08621222 (England).

If you have any questions about these terms & conditions or our website, please email us at info@facebarmakeup.com.

MY ORDER

ORDERING ERRORS

You are able to correct errors and make changes to your order up to the point at which you click on 'place order' on the final page of our ordering process. If you realise you’ve made a mistake, you can call us immediately to try and change or cancel it. Don’t worry if the order has already been processed, you have 14 days from the date of purchase to return your order for free, for a full refund provided the item is unused and in its original undamaged packaging.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon dispatch of the product(s) ordered. If you require any information concerning your order please email us at: info@facebarmakeup.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

INSPECTION

You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date.

Your statutory rights are not affected.

AVAILABILITY

All items on our website are subject to availability. Validly stated prices on our website remain in effect for as long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

RETURNS & EXHANGES POLICY

We hope you are very happy with your purchases, but if for any reason you do need to return something to us, simply return the unused item in its original undamaged packaging within 14 days of receiving your order, and enclose the completed returns form in your parcel.

Please follow the instructions on the returns form to assist us with processing your return as quickly as possible.

For reasons of health and safety we will only be able to offer a refund or exchange on unused items.

You will be notified by email once your returns have been received and processed.

LICENCE

Unless otherwise stated all rights, including trade marks and copyright, in this website are owned by Facebar, our affiliates, our licensors and/or our suppliers in the UK, US and other countries and are protected by UK and international trade mark laws. You are permitted to print or download extracts from this website, provided that it is solely for your own personal, non-commercial use. However, you may not modify, delete, distribute or post anything on this website for any purpose and no part of this website may be stored in any other website or otherwise made available to the public without our written permission. If you breach these terms and conditions your permission to use this site terminates automatically and you must destroy any printed or downloaded extracts.

PRIVACY POLICY

Please read our privacy policy carefully as it explains our practices regarding the personal data we collect from you, or that you provide to us, or that will be processed by us.

ELIGIBILITY

In order to make a purchase through the Facebar website or to use some of the services or features made available to you on our website you will be required to register. Your registration is for your own individual use and you are not permitted to share your user name or password.

When you register, you will be required to provide information about yourself including, your name, telephone number and email address; you warrant that any information you submit is true, accurate, current and complete in all respects. You are required to notify us immediately should any of your details change.

When purchasing a service via our online booking system, you will be required to provide payment details. You warrant that the payment details you provide are valid and correct and that you are the person referred to in the billing information provided.

By ordering on our website you warrant that you are at least 16 years old and can lawfully enter into binding contracts under English law.

This website is directed solely at consumers who access it from the UK and currently we do not accept orders from non-UK residents. However, if you are not a UK resident and would like more information about how you can purchase our products in your country, please email us at: info@facebarmake-up.com.

ACCURACY OF CONTENT

We have taken great care to ensure that details, descriptions and prices quoted are accurate. We will only accept orders if there are no material errors in the description of the products or its price as advertised on this website. Please be aware that the packaging may vary from that shown, the weights and dimensions are approximate only and colours may vary due to monitor settings. All items are subject to availability.

PRICES & PAYMENT

Prices are shown inclusive of VAT. The total cost of your order will be (i) the price of the service ordered and (ii) VAT at the current rate.

Payment can be made by: Visa, Mastercard, Delta, Electron, Solo, Maestro. Payment will be debited at the time of purchase. You confirm that the credit or debit card being used is yours. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We will not be liable for any delay or non-delivery of product if the card issuer of your payment card refuses to pay or does not authorise the payment.

LIMITATION OF LIABILITY

Facebar makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, and except to the extent such warranties are not legally excludable. To the fullest extent permissible Facebar, its officers, directors, shareholders or agents exclude liability for any amount or kind of loss or damage that may result to you or a third party, including but not limited to (i) loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings; (ii) loss of data or use of data (iii) consequential, special, direct or indirect loss or damage; and loss or damages of any kind: incurred as a result of dealings with or the presence of the website or off-website links; which may arise from the use of any of the information contained in any of the materials on this website, caused to computer equipment as a result of using this website, caused by access delays or interruptions to the website, computer viruses, system failure or any malfunction which may occur in connection with your use of our website, any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Facebar’s reasonable control.

The materials on our website are provided “as is” and Facebar disclaims all warranties, express or implied, to the maximum extent permitted by law. Links appearing on this website are for your convenience and information only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

This does not exclude or limit our liability in any way for: (i) death or personal injury caused by its negligence; (ii) fraudulent misrepresentation; (iii) s2(3) of the Consumer Protection Act 1987; or (iv) any other type of liability which cannot by law be excluded or limited.

COMPLAINTS & CONTACT INFORMATION

If you wish to contact us about any matter in regard to our products or services, please email us at: info@facebarmakeup.com or write to us at:

Customer Services, Facebar, 1 Stockwell Terrace, London SW9 0QD.

When using our site you accept that our communications will be mainly electronic and that we may contact you by e-mail or provide you with information by posting notices on our website. You agree to this means of communication and that it complies with any legal requirements to provide such communications in writing.

ALTERATIONS

We may alter these Terms & Conditions from time to time and post the new version on Our Website, following which all use of Our Website will be governed by that version. You will be deemed to have accepted any such changes by Your use of Our Website from such time. You must check the terms and conditions on Our Website regularly.

NON-WAIVER

No delay or failure by us in exercising any right, power or remedy shall impair or be construed as a waiver of such right, power or remedy or of any other right, power or remedy.

SEVERABILITY

If any provision of these terms and conditions is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, that shall not affect or impair: the legality, validity or enforceability in that jurisdiction of any other provision of these terms and conditions; or the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of these terms and conditions.

TRANSFER OF OUR RIGHTS AND OBLIGATIONS

We can assign, sub-license, sub-contract, delegate, share or part with any of our rights or obligations which arise under these terms and conditions to any third party without your prior written consent.

EVENTS OF FORCE MAJEURE

An “Event of Force Majeure” means any circumstances beyond the control of the Company (including, acts of God, governmental actions, strikes or other labour disputes (whether or not relating to the Company’s workforce), lock-outs, war or national emergency, acts of terrorism, protests, riot, civil commotion, default of suppliers or subcontractors, explosion, flood, caused by unexpected events such as severe weather, or the amendment or coming into force of any legal provision affecting the production, import, export or sale of any goods or any ingredients or materials for production of any goods. If by reason of an Event of Force Majeure the Company is prevented from or hindered in or delayed in manufacturing, obtaining or delivering (by normal route or means of delivery) the Goods, the Company shall (a) not be liable to the Customer or deemed to be in breach of the Contract by reason of any resulting delay in performing, or any failure to perform, any of the Company’s obligations in relation to the Goods; and (b) be entitled (without liability to the Customer) to cancel any order or to delay delivery or to reduce the amount of Goods delivered. Where any such Event of Force Majeure continues for a period of more than 14 days, the Company shall be entitled to terminate the Contract on notice in writing to the Customer.

ENTIRE AGREEMENT

These terms and conditions and any documents expressly referred in them constitute the entire agreement between us and supersedes any previous agreement or arrangement between us relating to the subject matter of any contracts between us. We agree that we have not entered into any such contracts in reliance upon any statement, representation, covenant, warranty, undertaking or understanding (whether negligently or innocently made) of any person (whether party to this Agreement or not) except as expressly set out in these terms and conditions. Nothing in this clause shall exclude any liability for fraud or fraudulent misrepresentation.

OTHER LEGAL NOTICES

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

CHANGES TO LEGAL NOTICES

We reserve the right to change these terms & conditions at any time and without notice and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

LAW, JURISDICTION AND LANGUAGE

This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by and construed in accordance with English law. Disputes arising in connection with any such contact, contract or usage shall be the subject of the exclusive jurisdiction of the courts of England and Wales.